Privacy

Who this page is for

It covers three groups of people: visitors to this website, people who send us a request, and customers whose warmup email runs through Ark Warmup.

This website

• The site sets no cookies.
• It runs no analytics, advertising or tracking scripts.
• Its fonts, images and one small script come from our own website. Nothing is loaded from another company.

To show you a page, our website has to see the internet address your request comes from, as every website does. We do not keep a log of visits to this site.

If you send a request

The request form collects what you type into it: your work email, your company if you give it, your vertical, your daily volume, your sending tool and your note, plus the time you sent it and the country your connection came from. We use it to answer you and to decide whether Ark Warmup is a fit, and for nothing else. We do not add you to a mailing list.

If you are a customer

We hold what we need to run the service for you:

• Your contact details and the details of your plan and billing.
• The addresses you send your warmup email from, and the warmup email itself as it arrives with your readers.
• The grade of each warmup email: where it landed, and what was done with it.

We keep it while you are a customer. Ask us to delete it and we will, unless the law requires us to keep part of it.

Who else handles the data

We use other companies to provide the computers and connections the service runs on. They handle data on our behalf, and only for that purpose.

We do not sell personal data. We do not use anyone's email for advertising. We may disclose information when the law requires it.

Your requests

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Send a request through the request form and say so in the note; we reply by email.

Changes to this page

If what we do changes, this page changes with it, and the date at the top is updated.